This Service Agreement ("Agreement") sets forth the terms and conditions of your use of this System in applying for a National Police Clearance and related services. In this Agreement, "you" and "your" refer to you as “Applicant of National Police Clearance” and “PNP”, “our”, “we” or “us” as the “Philippine National Police”.
We are committed to protecting your personal information, and ensuring its privacy, accuracy and security. We will handle your personal information in a responsible manner in accordance with the Data Privacy Act of 2012 (RA No. 10173).
The PNP may use your contact information in order to send e-mail or other communications regarding your clearance or updates about this service. We may also use your data for statistics, summaries, research and studies.
To use any of the services under this Agreement, you must create an NPCS account. You are solely responsible for maintaining, securing, updating, and keeping strictly confidential all login IDs and passwords, and for all access to and use of your NPCS Account.
You must provide current, complete and accurate information about you with respect to your Account Information or Profile. The type of information you are required to provide may change and you must provide such information and keep your Account information current. It is vital that you check/review the accuracy of ALL your information especially your NAME, EMAIL ADDRESS, BIRTHDATE as these fields are not editable once you save your account. Police Station has no access and authority to edit your account information/profile.
Not providing requested information may prevent you from securing any of our services such as application of National Police Clearance.
Failure to pay your transaction two banking days before the scheduled appointment date means cancellation of your transaction.
In the event that you cancel your transaction, and/or failed to visit the issuing Police Station on the appointment date set for the purpose of either processing and/or claiming of your Clearance, your payment will be forfeited.
Inaccurate personal information on the printed Clearance means erroneous entry by you on your provided data during the creation of your NPCS Account and/or application for a National Police Clearance. The PNP will not re-print your clearance. For your Clearance to bear the accurate data, you may correct/update your account and re-apply for a Clearance. This means that you will undergo the process of application – setting of appointment, payment, and capturing of biometrics in the Police Station.
All Hit records of the applicant as found in the PNP crime-databases will be reflected in the clearance printout with the corresponding status of such Hit records.
The National Police Clearance issued will be valid for six (6) months.
The National Police Clearance “may be” renewed without appearance for three years from the last appearance, provided that the following steps are undertaken by the applicant:
On the day of your appointment, proceed to the chosen Police Station and you will be required to present one (1) valid ID.
IDs to be valid must be:
⇒ not expired,
⇒ original and not photocopied
⇒ with clear photo and signature of the applicant
⇒ bear full name
Listed below are the valid IDs to be presented:
If no valid ID is available, you can present Barangay Residency Certification.
Please check all the information before you proceed. Editing is not allowed after saving.